Frequently Asked Questions

Please follow the Wellspace user guide here: https://yourwellspace.com/user-guide/

All profile information during sign up is voluntary and not mandatory. All information is 100% anonymous and not shared with your employer or any 3rd party. Wellspace use these insights to create anonymous cross industry and demographic health data insights to improve the service in the future.

Google’s rather lengthy privacy policy is available here, split into sections, and covering data collected with Google Fit. Again, also check the privacy policies of any apps you connect to Google Fit. There’s more on Google Fit specifically—the data it collects and why—available here.

Once you tell Google Fit a little about yourself (gender, date of birth, weight, and height), you’ll see a quick walkthrough of the app’s two main activity metrics: Move Minutes and Heart Points. After that, you’ll find yourself on the app’s home screen.
There are three main sections of the Google Fit app: Home, Journal, and Profile. A brief description of each can be found below:
Home: The Home screen shows an overview of your current day’s activities and health metrics, including Move Minutes and Heart Points, steps taken, calories burned, distance traveled, heart rate data, and weight.
Journal: The Journal could also be referred to as a schedule or an agenda. It’s a simple, scrollable list of all your recorded activities, whether that be a short walk or a long swim.
Profile: The Profile page is where you’ll adjust your Move Minutes and Heart Points, as well as personal information.

For those users that do not currently make use of a wearable (Garmin/Fitbit others will be added shortly) then Google Fit is the only way in which Wellspace can effectively engage with you as a user. We collect your step data every time you open the Wellspace app, but only once you have authorised us to do so, If however you don’t use a Garmin or a Fitbit then it is not necessary to use Google Fit. You can connect your account to Wellspace by going to settings on the app and choosing Data Sources and connect your Fitbit or Garmin. We will be expanding the list of wearables over the coming months, please send us some feedback as to your preferred wearable and we can add it to our list!

Please delete the application from your phone, head to the app store and search for “Wellspace” to download the latest version of the app.

We regularly update the application and when this happens you will automatically be logged out of the app for the update to be installed. Log back into the app with your work email and Wellspace password and enjoy the new features.

During onboarding you are prompted to sync with or to download either Apple HealthKit on iOS or Google Fit on Android. If your wearable device is synced with either Apple HealthKit on iOS or Google Fit on Android it will pull activity data into Wellspace. Alternatively you can download FitBit app, Strava or Garmin app with or without wearables and sync with these applications in the settings section of Wellspace.

In order to manually add steps you will need to add these to either Apple HealthKit, Google Fit, FitBit or Garmin applications which will then pull through to Wellspace. Because of the nature of our competitions, points and leaderboard for steps we haven’t included and manual step feature within Wellspace.

1. Open the Health app and tap the Browse tab.

2. Tap a category, like Activity.

3. Tap a subcategory, like Steps.

4. Tap Add Data in the upper-right corner.

5. Enter the date, time, and data for that activity.

6. When you’re finished, tap Add.

1. On your Android phone, open the Google Fit app .

2. At the bottom right, tap Add .

3. Tap Add weight or Add activity .

4. Enter your information and tap Save.

1. On the Fitbit app dashboard tap the Exercise tile to open your exercise history. …

2. Tap the stopwatch icon in the top right corner.

3. Tap Log.

4. Tap a recent activity or search for an exercise type.

5. Adjust the activity details and tap Add.

1. Open Garmin Connect App.

2. Access the Menu.

3. Select Activities.

4. Select Create Manual Activity.

5. Enter all applicable fields.

6. Select Save.

Select the “How are you today?” icon from the dashboard and select one of the options and some digital diary notes.

Select the “How did you sleep?” icon from the dashboard and select one of the options and some digital diary notes.